12 YEAR PARTS LABOUR AND REDUCED COST ANNUAL SERVICING ON SELECTED MACHINES
Manufacturers Warranty the following machines and are covered and included in our extended period.
Singer 2 years
Pfaff 5 Years
Silver Viscount 2 Years
Toyota 3 Years
We are not able to offer an extended Guarantee on our Bernina Products
Warranty for 12 Years on selected models
Parts and labour for 12 years on selected models. When purchasing a selected new machine from this website you’re safe in the knowledge that you can buy with peace of mind. Please register for your 12-year guarantee at the following link
All our new sewing machines undergo a pre-delivery factory inspection and are tested for your assurance, so you can be confident that your machine will reach you, ready to tackle the toughest tasks, straight from the box.
What’s not covered? Very little. Naturally with this extended cover excludes will full damage, misuse, repairs caused by overuse or repairs made necessary by commercial use. Also “consumable items” such as belts, bulbs, bobbin cases and needles as stated on the manufacturers guarantee document.
Guarantees from the Manufacturers
Our Machines are brand new and have a full manufacturer’s warranty. Registration may be required.
Manufacturer’s warranties normally vary between 2 years and 7 years.
We do not guarantee any machine for any business use. We can only guarantee machines for domestic use. If you are a small business, as long as you notify us prior to purchasing we will then advise you if it is correct for your business and the guarantee we can offer you.
If you would like your machine collected from you (mainland UK only), we then collect, service and redeliver your machine to you. The total cost of this service will be advised when booking the service this will be 50% off our current service charge. I’m sure you will agree this is a great saving for your service.
We cannot be held responsible for any damages caused in transit if the machine is not in its original packaging. We will not be able to arrange collection/delivery if you do not retain packaging. Your machines must be serviced within the dates of purchases; if these dates are not adhered to this will void your warranty
Please call us to book in your sewing machines for Service or Repairs you will also be given a unique service number this must be placed with your sewing machine inside the box along with for full contact details.
If for some reason your new machine is found to be in need of attention due to problems caused by faulty components form 30 Days from the date of delivery we will authorise our “no delivery cost” back to our workshop, repair and return of your machine within the UK
VERY IMPORTANT NOTICE
YOU MUST RETAIN ALL THE ORIGINAL PACKAGING IF YOU WISH FOR YOUR MACHINE TO BE COLLECTED BY US. THIS INCLUDES ALL INTERNAL POLYSTYRENE.
We cannot be held responsible for any damages caused in transit if the machine is not in its original packaging. We will not be able to arrange collection/delivery if you do not retain packaging. Your machines must be serviced within the dates of purchases; if these dates do not adhere to this will void your warranty.
This does not affect your statutory consumer rights and will apply only to machines purchased for use in the UK mainland.
All machines must be used for normal domestic purposes. The warranty does not cover consumable items such as: needles, bobbins, bobbin cases, bulbs, belts, non-metal parts, loopers, blades, timing adjustments, etc. as stated in the manufacturer’s warranty.
Certificate of Guarantee
Sewing and Knitting Centre
This Guarantee covers selected domestic sewing machines purchased from the sewing and knitting Centre, Centre, Beeston.
Under the terms of this guarantee defects in the machine which arise from faulty
workmanship or materials will be repaired free of charge subject to the conditions set out below. Liabilities for consequential damage whether direct or indirect is excluded.
This Guarantee does not apply if:
- If the machine is serviced other than by The Sewing and Centre, Beeston or fitted with other than the manufactures approved parts.
- Damage caused by incorrect use not in accordance with recommendations given in the instruction book.
- If the machine is used for profit or trade or other than in normal domestic circumstances.
- To parts requiring replacement due to normal wear or to faults caused by negligent or other consumable items” such as belts, bulbs, bobbin cases and needles
- To adjustments and maintenance which are the customer’s responsibility.
- To adjustments to the timing of the sewing machine.
- The machine is returned to us not in the original packing materials
- Machines are returned without prior approval