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Read the full details of our 12 year extended warranty.
Customer Reviews
maha hatem
15:15 02 Sep 19
I am so happy that they helped me to fix my sewing machine freely by chatting via Messanger , they spent long time giving me instructions to fix it. They are professional and very supportive. Highly recommended. Contact them and you will be more than happy.read more
Chris Cann
14:18 17 Aug 19
Excellent, professional friendly service. Made my machine like new again. £79 for service included fixing problems. £2.50 for parts, though I'd expected parts to start at £10. I'm happy.read more
E Kebbell
12:08 30 Jul 19
Very fast response to a query about which foot would fit my sewing machine. Excellent communication and fast delivery. Highly recommended.read more
Laszlo Erdodi
11:58 12 Jul 19
Usually I just delete any feedback queries. But not now! I'm very satisfied with the repair. It was fast and so cheap. I recommend for everyone!read more
Geoff rawnsley
15:16 10 Jul 19
I wouldn't trust my forty years old Bernina sewing machine to just anybody. It came back from its SewingDirect service as good as it was the day I first bought it....thank you for your care!read more
Julie Pilcher
11:30 26 Jun 19
Couldn't ask for better service, Duncan was extremely efficient and helpful throughout my purchase, I am extremely happy with my machine and will definitely be a returning customer as I am now looking for additional feet for my Bernina.read more
Nicky Harrold
07:26 01 Jun 19
Very friendly and efficient service. Although I’ve not put my machine fully through it’s paces it’s running much better already.
The whole process of dropping off the machine and collection was very easy. I really appreciated the email updates as I was overseas while it was being serviced.read more
Dave Hutchens
21:02 29 May 19
Pleasant transaction and very helpful, would have no hesitation in recommending Duncan at Sewing Direct for all your needs.read more
Joanna H
21:58 07 May 19
Sewing machine service promptly with friendly and efficient service. Would recommend.
Debbie Bradley
11:02 25 Apr 19
Brilliant and personal service. Nothing was too much trouble and Duncan was very helpful, even carying my machine out to my car!. You are now my chosen service provider for my Bernina! Thank you.read more
Barbara Lees
15:19 08 Mar 19
The Sewing and Knitting Centre did a long overdue service on my rather ancient sewing machine and did a marvelous job. I used my machine for the first time today and it really purred along where before it was definitely clattering along! They kept me well informed with the progress of the service and it was ready before the promised time. An advantage is the easy parking outside or in adjacent streets. Would recommend them.read more
Kesia Pain
14:23 30 Jan 19
I was very impressed by the friendly, speedy and helpful service. Thank you
Cynthia Lees
08:42 05 Jan 19
Was able to park right outside the shop. Was very satisfied with the service and repair of my Bernina sewing machine. Helpful, polite and friendly communication with Duncan. Would recommend this service to others. Thank you Duncan.read more
Stella Marson
17:27 26 Oct 18
My 40 + years singer machine had stopped working for me but after SewingDirect replaced some parts & serviced it for me it's running like a dream. So pleased I found this little gem of a shop in Beeston who also stock all sewing needs & knitting wool.read more
Joanne Baker
14:01 28 Aug 18
I found Duncan at Sewing Direct to be extremely helpful and generous in helping me find a particular set of Dinosaur fat quarters I wanted to purchase. Despite them being out of stock everywhere he was able to source a pack from his suppliers and gave me a 10% discount code. This code turned out to be a £10 off code instead and rather than expecting me to pay more towards my purchase he very generously honoured the £10 off. I would thoroughly recommend Duncan and his company for going above and beyond to help me. This is definitely a business worth going back to again and again.read more
Barbara Patrick
14:42 10 Aug 18
Duncan at the sewing and knitting centre was always just a click away if I needed any assistance. Yarn came very quick and was vacuum packed for ease of posting. I have not used it yet but colours are spot on as to sample shown on website. They also do fabric which looks tempting. I would highly recommend this company.read more
