Servicing and Repairing your Sewing Machine

SewingDirect.co.uk – The Sewing and Knitting Centre are your local East Midlands Servicing and Repair Centre for sewing machines. We are located at the Sewing and Knitting Centre in Beeston, Nottingham and we offer a friendly, efficient and fast repair service.
We are a family run business so customer service is important to us. We take pride in solving your sewing repair problems and we have a vast knowledge of different sewing machines, models and ages. We recommend that you service your sewing machine annually and by doing this ensure that we will fix 99.99% of sewing problems within our service costs. This keeps money in your pocket and means your sewing machine will last longer.

 

Book your sewing machine in for a service or repair here.

Our Sewing Machine Service and Repair Offer :

  • Personalised support and advice for future maintenance to reduce problems and costs in the future
  • 1-month warranty on all work undertaken
  • Competitive Pricing for all repairs
  • We can collect, service and redeliver ( mainland UK only) if you are unable to call in.

We are happy to discuss our service plan costs with you or alternatively if you just need repair work done now do please call us on 0115 9223904. We have free car parking and let us know if you need help bringing in your machine/s to us.
If you are a business do please advise us so we can do our utmost to avoid you losing time on committed orders.

We treat your machine as our own so you receive the best quality service and repair at the best competitive prices.

Being brought up in the house of a keen sewer, I know what it's like leaving your sewing machine for a service or repair. Which is why we offer a Mother Guarantee.

We will Service any Domestic Sewing Machine any age or make.


Q: What is a Mother Guarantee?

A: This is my personal guarantee that while your sewing machine is in for a service with us, I will look after it like my Mothers.

Q: Can we park close by?

A: Yes we have FREE parking directly in front of the shop. Please ensure you are parked in the tarmac area. If there are a few cars there just pull in behind them if possible, as there is not usually a long wait. If your machine is heavy come and get us. We will carry it for you.

Q: How long will the Service Take?

A: We try and work on a week's turn around, as long as the sewing machines do not need any specialised parts we are fine.

Q: I need My Sewing Machine faster than a week. Can you do anything?

A: That's fine we offer a premier turn around service with a little extra charge, We will give you priority and can turn these around within 48hrs for you. (supplier delivery dependent)

Q: What Happens in a Sewing Machine Service?

A: We do a complete strip down, Clean, De Glog and Reset, so will make sure your sewing machine is as close to being in the factory settings.

Q: What will a Service Fix?

A: Everything Apart from broken parts. We will cost any broken parts separately and obtain your approval prior to proceeding with a repair.

Q: Will there be any hidden cost?

A: No we will be able to give you the price of a service when you drop your machine off and explain the price to you then. We are a family run shop so reputation is important to us. We treat each customer with respect and we ensure we explain all costs prior to proceeding with the service and/or repair.

Q: Do I need to book my sewing machine in for a service?

A: We do get very busy with sewing machine services and repairs, we are working on a booking system which will be implemented at the top of the page very soon. But until then please ring is 0115 922 3904 and let us know when you are popping down.

Q: Is there a Guarantee?

A: As well as my Mother guarantee we offer a 3-month guarantee on all work carried out.


If you have any other Questions, please give us a call or click here to fill in the form on our contact us page.

Give us a call #0115 922 3904.

Or
Press the instant chat function on our sites and contact us directly.

Transparent Service Pricings.
Below Prices are All Plus Parts but are inclusive of Vat.

  • Zig Zag Sewing Machine
  • £59.00
    per month
  • Book In
  • Multiple Stitch Sewing Machine
  • £69.00
    per month
  • Book In
  • Computerised Sewing Machine
  • £79.00
    per month
  • Book In

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Customer Reviews

maha hatem
maha hatem
15:15 02 Sep 19
I am so happy that they helped me to fix my sewing machine freely by chatting via Messanger , they spent long time giving me instructions to fix it. They are professional and very supportive. Highly recommended. Contact them and you will be more than happy.read more
Chris Cann
Chris Cann
14:18 17 Aug 19
Excellent, professional friendly service. Made my machine like new again. £79 for service included fixing problems. £2.50 for parts, though I'd expected parts to start at £10. I'm happy.read more
E Kebbell
E Kebbell
12:08 30 Jul 19
Very fast response to a query about which foot would fit my sewing machine. Excellent communication and fast delivery. Highly recommended.read more
Laszlo Erdodi
Laszlo Erdodi
11:58 12 Jul 19
Usually I just delete any feedback queries. But not now! I'm very satisfied with the repair. It was fast and so cheap. I recommend for everyone!read more
Geoff rawnsley
Geoff rawnsley
15:16 10 Jul 19
I wouldn't trust my forty years old Bernina sewing machine to just anybody. It came back from its SewingDirect service as good as it was the day I first bought it....thank you for your care!read more
Julie Pilcher
Julie Pilcher
11:30 26 Jun 19
Couldn't ask for better service, Duncan was extremely efficient and helpful throughout my purchase, I am extremely happy with my machine and will definitely be a returning customer as I am now looking for additional feet for my Bernina.read more
Nicky Harrold
Nicky Harrold
07:26 01 Jun 19
Very friendly and efficient service. Although I’ve not put my machine fully through it’s paces it’s running much better already. The whole process of dropping off the machine and collection was very easy. I really appreciated the email updates as I was overseas while it was being serviced.read more
Dave Hutchens
Dave Hutchens
21:02 29 May 19
Pleasant transaction and very helpful, would have no hesitation in recommending Duncan at Sewing Direct for all your needs.read more
Joanna H
Joanna H
21:58 07 May 19
Sewing machine service promptly with friendly and efficient service. Would recommend.
Debbie Bradley
Debbie Bradley
11:02 25 Apr 19
Brilliant and personal service. Nothing was too much trouble and Duncan was very helpful, even carying my machine out to my car!. You are now my chosen service provider for my Bernina! Thank you.read more
Chrissie Carter
Chrissie Carter
10:53 10 Apr 19
Friendly efficient service. Love having my machine back.
Barbara Lees
Barbara Lees
15:19 08 Mar 19
The Sewing and Knitting Centre did a long overdue service on my rather ancient sewing machine and did a marvelous job. I used my machine for the first time today and it really purred along where before it was definitely clattering along! They kept me well informed with the progress of the service and it was ready before the promised time. An advantage is the easy parking outside or in adjacent streets. Would recommend them.read more
Kesia Pain
Kesia Pain
14:23 30 Jan 19
I was very impressed by the friendly, speedy and helpful service. Thank you
Cynthia Lees
Cynthia Lees
08:42 05 Jan 19
Was able to park right outside the shop. Was very satisfied with the service and repair of my Bernina sewing machine. Helpful, polite and friendly communication with Duncan. Would recommend this service to others. Thank you Duncan.read more
Stella Marson
Stella Marson
17:27 26 Oct 18
My 40 + years singer machine had stopped working for me but after SewingDirect replaced some parts & serviced it for me it's running like a dream. So pleased I found this little gem of a shop in Beeston who also stock all sewing needs & knitting wool.read more
Joanne Baker
Joanne Baker
14:01 28 Aug 18
I found Duncan at Sewing Direct to be extremely helpful and generous in helping me find a particular set of Dinosaur fat quarters I wanted to purchase. Despite them being out of stock everywhere he was able to source a pack from his suppliers and gave me a 10% discount code. This code turned out to be a £10 off code instead and rather than expecting me to pay more towards my purchase he very generously honoured the £10 off. I would thoroughly recommend Duncan and his company for going above and beyond to help me. This is definitely a business worth going back to again and again.read more
Barbara Patrick
Barbara Patrick
14:42 10 Aug 18
Duncan at the sewing and knitting centre was always just a click away if I needed any assistance. Yarn came very quick and was vacuum packed for ease of posting. I have not used it yet but colours are spot on as to sample shown on website. They also do fabric which looks tempting. I would highly recommend this company.read more
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