Servicing and Repairing your Sewing Machine

SewingDirect.co.uk – The Sewing and Knitting Centre are your local East Midlands Servicing and Repair Centre for sewing machines. We are located at the Sewing and Knitting Centre in Beeston, Nottingham and we offer a friendly, efficient and fast repair service.
We are a family run business so customer service is important to us. We take pride in solving your sewing repair problems and we have a vast knowledge of different sewing machines, models and ages. We recommend that you service your sewing machine annually and by doing this ensure that we will fix 99.99% of sewing problems within our service costs. This keeps money in your pocket and means your sewing machine will last longer.

Our Sewing Machine Service and Repair Offer :

  • Personalised support and advice for future maintenance to reduce problems and costs in the future
  • 3 month warranty on all work undertaken
  • Competitive Pricing for all repairs
  • We can collect, service and redeliver ( mainland UK only) if you are unable to call in.

We are happy to discuss our service plan costs with you or alternatively if you just need repair work done now do please call us on 0115 9223904. We have free car parking and let us know if you need help bringing in your machine/s to us.
If you are a business do please advise us so we can do our utmost to avoid you losing time on committed orders.

We treat your machine as our own so you receive the best quality service and repair at the best competitive prices.

Being brought up in the house of a keen sewer, I know what it’s like leaving your sewing machine for a service or repair. Which is why we offer a Mother Guarantee.

We will Service any Domestic Sewing Machine any age or make.


Q: What is a Mother Guarantee?

A: This is my personal guarantee that while your sewing machine is in for a service with us, I will look after it like my Mothers.

Q: Can we park close by?

A: Yes we have FREE parking directly in front of the shop. Please ensure you are parked in the tarmac area. If there are a few cars there just pull in behind them if possible, as there is not usually a long wait. If your machine is heavy come and get us. We will carry it for you.

Q: How long will the Service Take?

A: We try and work on a week’s turn around, as long as the sewing machines do not need any specialised parts we are fine.

Q: I need My Sewing Machine faster than a week. Can you do anything?

A: That’s fine we offer a premier turn around service with a little extra charge, We will give you priority and can turn these around within 48hrs for you. (supplier delivery dependent)

Q: What Happens in a Sewing Machine Service?

A: We do a complete strip down, Clean, De Glog and Reset, so will make sure your sewing machine is as close to being in the factory settings.

Q: What will a Service Fix?

A: Everything Apart from broken parts. We will cost any broken parts separately and obtain your approval prior to proceeding with a repair.

Q: Will there be any hidden cost?

A: No we will be able to give you the price of a service when you drop your machine off and explain the price to you then. We are a family run shop so reputation is important to us. We treat each customer with respect and we ensure we explain all costs prior to proceeding with the service and/or repair.

Q: Do I need to book my sewing machine in for a service?

A: We do get very busy with sewing machine services and repairs, we are working on a booking system which will be implemented at the top of the page very soon. But until then please ring is 0115 922 3904 and let us know when you are popping down.

Q: Is there a Guarantee?

A: As well as my Mother guarantee we offer a 3-month guarantee on all work carried out.


If you have any other Questions, please give us a call or click here to fill in the form on our contact us page.

Give us a call #0115 922 3904.

Or
Press the instant chat function on our sites and contact us directly.

 

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