Servicing and Repairing your Sewing Machine

SewingDirect.co.uk – The Sewing and Knitting Centre are your local East Midlands Servicing and Repair Centre for sewing machines. We are located at the Sewing and Knitting Centre in Beeston, Nottingham and we offer a friendly, efficient and fast repair service.
We are a family run business so customer service is important to us. We take pride in solving your sewing repair problems and we have a vast knowledge of different sewing machines, models, and ages. We recommend that you service your sewing machine annually and by doing this ensure that we will fix 99.99% of sewing problems within our service costs. This keeps money in your pocket and means your sewing machine will last longer.

Sewing Machine Service Book in

Our Sewing Machine Service and Repair Offer :

Personalized support and advice for future maintenance to reduce problems and costs in the future
3-month warranty on all machine used for domestic use on all work undertaken
Competitive Pricing for all repairs
We can collect, service, and redeliver ( mainland UK only) if you are unable to call in.

We are happy to discuss our service plan costs with you or alternatively if you just need repair work done now do please call us on 0115 9223904. We have free car parking and let us know if you need help bringing in your machine/s to us.
If you are a business do please advise us so we can do our utmost to avoid you losing time on committed orders.

We treat your machine as our own so you receive the best quality service and repair at the best competitive prices.

Being brought up in the house of a keen sewer, I know what it’s like leaving your sewing machine for a service or repair. Which is why we offer a Mother Guarantee.

We will Service any Domestic Sewing Machine any age or make.

Q: What is a Mother Guarantee?

A: This is my personal guarantee that while your sewing machine is in for a service with us, I will look after it like my Mothers.

Q: Can we park close by?

A: Yes we have FREE parking directly in front of the shop. Please ensure you are parked in the tarmac area. If there are a few cars there just pull in behind them if possible, as there is not usually a long wait. If your machine is heavy come and get us. We will carry it for you.

Q: How long will the Service Take?

A: We try and work on a week’s turn around, as long as the sewing machines do not need any specialised parts we are fine.

Q: I need My Sewing Machine faster than a week. Can you do anything?

A: That’s fine we offer a premier turn around service with a little extra charge, We will give you priority and can turn these around within 48hrs for you. (supplier delivery dependent)

Q: What Happens in a Sewing Machine Service?

A: We do a complete strip down, Clean, De Glog and Reset, so will make sure your sewing machine is as close to being in the factory settings.

Q: What will a Service Fix?

A: Everything Apart from broken parts. We will cost any broken parts separately and obtain your approval prior to proceeding with a repair.

Q: Will there be any hidden cost?

A: No we will be able to give you the price of a service when you drop your machine off and explain the price to you then. We are a family run shop so reputation is important to us. We treat each customer with respect and we ensure we explain all costs prior to proceeding with the service and/or repair.

Q: Do I need to book my sewing machine in for a service?

A: We do get very busy with sewing machine services and repairs, we are working on a booking system which will be implemented at the top of the page very soon. But until then please ring is 0115 922 3904 and let us know when you are popping down.

Q: Is there a Guarantee?

A: As well as my Mother guarantee we offer a 3-month guarantee on all work carried out.

If you have any other Questions, please give us a call or click here to fill in the form on our contact us page.

Give us a call #0115 922 3904.

Or
Press the instant chat function on our sites and contact us directly.

Transparent Service Pricings.
Below Prices are All Plus Parts but are inclusive of Vat.

Standard Straight Stitch Sewing Machine
£49.00
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Zig Zag Sewing Machine
£59.00
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Multiple Stitch Sewing Machine
£69.00
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Computerised Sewing Machine
£79.00
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OverLocker
£75.00
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Showing all 6 results

Customer Reviews

SewingDirect - The Sewing & Knitting Centre

4.9

Based on 60 reviews

carol wyatt

17:08 27 Dec 20

My partner wanted to replace an old singer slant machine he had. He saw a Singer... Confidence 7463 on Sewing Directs website but didn't know if it would be right for him. He contacted the shop. The man was polite, friendly & so helpful. He said the machine was easy to use & even ok for beginners. My partner decided to buy the machine. The man even took time to take the address & payment details over the phone. Straight away we got delivery details & that FedEx would be delivering 48hrs later, that is exactly what happened. From start to finnish it was excellent service, we can not fault it. We would highly recommend the shop & would not hesitate to use them again. Thank you Sewing Direct for a streamlined shopping experience. Excellent.read more

Winters' Kiss

00:26 23 Dec 20

I emailed before I visited, as I had a vintage sewing machine that needed repairing and... wanted to make sure they could get the appropriate parts. The response from the shop was quick, and the man I spoke with was really helpful. I managed to get my repair done in an hour, which was amazing, as was in a rush for it. I'd absolutely recommend this place to anyone!read more

Marc Studholme

09:49 22 Dec 20

Liaised with Duncan to order a sewing machine for a gift. He simplified the process and... put me on to a product that more than fits the bill. There were a few challenges outside his control with postage, which he communicated with me throughout. First class service - easy recommend. 5 stars.read more

Jenny Child

12:28 13 Nov 20

The team helped me with a query, I was looking for a sewing machine foot and was unable... to find this. The team took the time to research my query, provide the exact information I needed and explained how to obtain the part. I am very grateful for the help offered upon immediate receipt of my query and the effort taken to answer my question so fully. I would highly recommend Sewing Direct.read more

Curtis Hawi

12:29 04 Nov 20

I had an awesome experience when going to buy my first sewing machine! :) It was lovely... to meet Duncan and I value his advice and knowledge on the products and taking me through the machines and even letting me try them out before the purchase. I definitely will be going back!read more

Heather Findlay

14:40 01 Oct 20

Purchased from these good people the Jaguar 1015DF Overlocker. I discovered a couple of... very minor problems so I emailed them explaining the problem. Not expecting a reply for some time I was amazed to see they answered within an hour. And my problems were solved immediately. Their customer service goes over the extra mile and you can buy with confidence in the knowledge you will be looked after.read more

sara selga

20:30 30 Sep 20

It was a problem on my repair and after contacting the shop I was surprised about how... quick was the response, totally worthy I recommend them.read more

Charlie Hooleyy

09:16 23 Jul 20

Always very helpful when I go in. I am new to seeing and they've taught me alot and are... never afraid to give me advice! They never trick you into buying anything you don't need (like many other shops do) and they even recommend stuff to you that they dont supply because they are more bothered about helping you than making quick money and taking advantage. Thank you very much for the great customer service!read more

Idont Wanto

13:09 10 Jun 20

Visited to ask about basic/beginner machines. Fantastic service. Wide range of products.... Will use again and again. Bravo.read more

Sean Quinn

08:26 03 Jun 20

Fantastic experience especially considering how busy this type of shop is right now. ... Would highly recommend shopping here as the service was better than anywhere else I've dealt with of late...read more

Dianne Purdy

12:29 23 Mar 20

Duncan did a fantastic job. He serviced our 2 machines and repaired mine. We found him... professional, supportive and positive. Lovely shop. Reasonable prices.read more

Helen Lewis

18:48 27 Nov 19

Discussed the cost and practicalities of leaving my Bernina sewing machine with Duncan at... Sewing direct whilst I was away, before I left. Duncan kept me up to date with costs of replacement parts and clarified costings with me before going ahead. Machine ready on my return from my trip, and my Bernina sounds well cared for and smooth once again. Thank you, Duncan. Helen Lread more

maha hatem

15:15 02 Sep 19

I am so happy that they helped me to fix my sewing machine freely by chatting via... Messanger , they spent long time giving me instructions to fix it. They are professional and very supportive. Highly recommended. Contact them and you will be more than happy.read more

Chris Cann

14:18 17 Aug 19

Excellent, professional friendly service. Made my machine like new again. £79 for... service included fixing problems. £2.50 for parts, though I'd expected parts to start at £10. I'm happy.read more

E Kebbell

12:08 30 Jul 19

Very fast response to a query about which foot would fit my sewing machine. Excellent... communication and fast delivery. Highly recommended.read more

Laszlo Erdodi

11:58 12 Jul 19

Usually I just delete any feedback queries. But not now! I'm very satisfied with the... repair. It was fast and so cheap. I recommend for everyone!read more

Geoff rawnsley

15:16 10 Jul 19

I wouldn't trust my forty years old Bernina sewing machine to just anybody. It came back... from its SewingDirect service as good as it was the day I first bought it....thank you for your care!read more

Julie Pilcher

11:30 26 Jun 19

Couldn't ask for better service, Duncan was extremely efficient and helpful throughout my... purchase, I am extremely happy with my machine and will definitely be a returning customer as I am now looking for additional feet for my Bernina.read more

Nicky Harrold

07:26 01 Jun 19

Very friendly and efficient service. Although I’ve not put my machine fully through it’s... paces it’s running much better already. The whole process of dropping off the machine and collection was very easy. I really appreciated the email updates as I was overseas while it was being serviced.read more

Dave Hutchens

21:02 29 May 19

Pleasant transaction and very helpful, would have no hesitation in recommending Duncan at... Sewing Direct for all your needs.read more

Joanna H

21:58 07 May 19

Sewing machine service promptly with friendly and efficient service. Would recommend.

Debbie Bradley

11:02 25 Apr 19

Brilliant and personal service. Nothing was too much trouble and Duncan was very... helpful, even carying my machine out to my car!. You are now my chosen service provider for my Bernina! Thank you.read more

Chrissie Carter

10:53 10 Apr 19

Friendly efficient service. Love having my machine back.

Barbara Lees

15:19 08 Mar 19

The Sewing and Knitting Centre did a long overdue service on my rather ancient sewing... machine and did a marvelous job. I used my machine for the first time today and it really purred along where before it was definitely clattering along! They kept me well informed with the progress of the service and it was ready before the promised time. An advantage is the easy parking outside or in adjacent streets. Would recommend them.read more

Kesia Pain

14:23 30 Jan 19

I was very impressed by the friendly, speedy and helpful service. Thank you

Cynthia Lees

08:42 05 Jan 19

Was able to park right outside the shop. Was very satisfied with the service and repair... of my Bernina sewing machine. Helpful, polite and friendly communication with Duncan. Would recommend this service to others. Thank you Duncan.read more

Stella Marson

17:27 26 Oct 18

My 40 + years singer machine had stopped working for me but after SewingDirect replaced... some parts & serviced it for me it's running like a dream. So pleased I found this little gem of a shop in Beeston who also stock all sewing needs & knitting wool.read more

Joanne Baker

14:01 28 Aug 18

I found Duncan at Sewing Direct to be extremely helpful and generous in helping me find a... particular set of Dinosaur fat quarters I wanted to purchase. Despite them being out of stock everywhere he was able to source a pack from his suppliers and gave me a 10% discount code. This code turned out to be a £10 off code instead and rather than expecting me to pay more towards my purchase he very generously honoured the £10 off. I would thoroughly recommend Duncan and his company for going above and beyond to help me. This is definitely a business worth going back to again and again.read more

Barbara Patrick

14:42 10 Aug 18

Duncan at the sewing and knitting centre was always just a click away if I needed any... assistance. Yarn came very quick and was vacuum packed for ease of posting. I have not used it yet but colours are spot on as to sample shown on website. They also do fabric which looks tempting. I would highly recommend this company.read more

Dennis Bell

18:03 10 Jan 17

A very good service. They were happy to spend time helping me find what I wanted even... though I was only looking for some thread. If you need to repair the sail on your sailing dinghy, this is the place to come.read more

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