FREE Sewing Machine
Diagnostic and Report
Just Pay the Postage
Fast turnaround service and repair by a trusted authorised service and repair centre, with a 3 month guarantee.
DELIVERY OPTIONS
Drop Off
FREE
Drop your sewing machine into our Nottingham shop and we will give you a FREE diagnostics and report.
Post (Opt 1)
You have a box
£20
Click here and we will talk you through the collection and delivery process and we will give you a FREE diagnostics and report.
Post (Opt 2)
We send you a new box
£40
Who Are We?
“Couldn’t ask for better service, Duncan was extremely efficient and helpful throughout my purchase, I am extremely happy with my machine and will definitely be a returning customer as I am now looking for additional feet for my Bernina.”
“I wouldn’t trust my forty years old Bernina sewing machine to just anybody. It came back from its Sewing Direct service as good as it was the day I first bought it…thank you for your care!”
“My 40 + years singer machine had stopped working for me but after SewingDirect replaced some parts & serviced it for me it’s running like a dream. So pleased I found this little gem of a shop in Beeston who also stock all sewing needs & knitting wool.”
9 things to check before sending your machine. We know how important your sewing machine is to you and don’t want you to waste your time or your money sending a sewing machine in for a service or repair if you don’t need it. I have created this simple 9 tips and guide for you to follow before sending your sewing machine to us. Remember if you get stuck or have a question, don’t worry we’re here to help, just give us a call.
REPAIR FAQS
Q1: What happens if you can’t repair my machine?
A: On the rare occasion we can’t fix your machine we can either send it back to you, dispose of it or give you £10 off your next purchase.
Q2: Will you repair my machine without consulting me first?
A: Absolutely not! I will diagnose the fault and then call you with a quote before carrying out any work.
Q3: What do you charge for your services and repairs?
A: The initial diagnosis and report is FREE, for all other work we have a transparent pricing menu click here.
Q4: What guarantees do you give?
A: We are so confident you will be over the moon when you get your machine back we give you a free no quibble 3-month guarantee.
Q5: Will my sewing machine’s progress be tracked?
FREE sewing machine diagnostic and repair – just pay the postage!
Your sewing machine journey…
FREE sewing machine diagnostic and report. Just pay the postage!
Hire A Machine
If you’re machine is in with us for repair, or if you just need to hire a machine for a specific task, we can help! Just contact us for details and pricing.
ARE YOU READY TO START SEWING AGAIN?
POSTAGE FAQS
Q1: I haven’t got a box how can I send my machine to you?
A: Don’t worry, we have boxes here we can send you, just tick the box ‘send me a box’ on the next page.
Q2: Who will collect my machine?
A: We use Fedex a worldwide trusted brand to collect and deliver all our machines.
MORE FAQs
Q1: I need a machine now, can you help?
A: Sure we can, we can rent you machines whilst yours is in the workshop. Call 0115 922 3904.
Q2: How long will I be without my machine?
A: Don’t worry we know how important this is for you, typically its a maximum 14 days turnaround. Need it sooner? That’s ok drop the machine into us and this time can be reduced down to just 6 days.
Q3: What guarantees do you give?
A: We are so confident you will be over the moon when you get your machine back we give you a free no quibble 3-month guarantee.
